EnviableInvest ("we", "us", or "our") is committed to protecting the privacy of our users ("you", "your", or "user") and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use the EnviableInvest platform.
This Policy is made in accordance with the Nigeria Data Protection Act 2023 (NDPA) , and underscores our commitment in complying with relevant regulatory frameworks and the protection of your privacy rights.
We collect and process the following types of information:
a.
Personal Information: Information provided by users during registration and profile setup, including name, email address, contact details, and personal identification.
b.
Financial Information: Information related to transactions, deposits, withdrawals, and investment activities, including payment details and transaction history.
c.
Usage Information: Information collected automatically through your use of the EnviableInvest platform, such as device information, IP address, browser type, and usage patterns.
We use the information collected for the following purposes:
a.
To confirm your identity
b.
To provide and maintain the EnviableInvest platform and its features.
c.
To process transactions, deposits, withdrawals, and investment activities securely.
d.
To personalize user experience and improve our services.
e.
To communicate with users regarding account updates, transactions, and promotional offers.
f.
To analyse usage trends and enhance the performance, security, and reliability of the platform.
g.
To satisfy legal requirements.
We may share your information in the following circumstances:
a.
With third-party service providers who assist us in operating the platform, processing transactions, and delivering services.
b.
With financial institutions and payment processors for payment processing and verification purposes.
c.
With law enforcement agencies, regulatory authorities, or legal entities in response to legal requests or to comply with applicable laws and regulations.
d.
In connection with a merger, acquisition, or sale of assets, where your information may be transferred to a third party as part of the transaction.
We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Your personal and financial information is encrypted and stored securely on our servers, and we regularly review and update our security protocols to ensure compliance with industry standards.
You have the right to access, update, or delete your personal information, as well as to opt-out of certain communications or data processing activities. You can manage your preferences through your account settings or by contacting us directly.
The EnviableInvest platform is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request its deletion.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes by posting the revised policy on our website or through other means of communication.
We understand that you may wish to delete your account and related data for various reasons, and we respect your right to do so. We strive to make the account deletion process as straightforward and transparent as possible.
I.
Requesting Account Deletion
If you decide to delete your account, you can do so by
contacting our support team directly. You can reach out
to us via email, phone, or through the support portal on
our website. Our support representatives will guide you
through the account deletion process and assist with any
questions or concerns you may have.
II.
Impact of Account Deletion
Upon confirming your request for account deletion,
please note the following:
a.
Data Removal: We will promptly delete all personal information associated with your account from our databases. This includes your full name, email address, phone number, financial data, transaction history, and any other information you provided during the account setup process.
b.
Loss of Access: Once your account is deleted, you will no longer have access to the features and services provided by EnviableInvest. Any remaining account balances, investment preferences, or transaction records associated with your account will be permanently removed.
c.
Opt-Out of Communications: You will be opted out of receiving any future communications from us, including account notifications, promotional offers, and newsletters. However, please note that you may still receive administrative emails related to your account deletion process.
We retain certain information for legal and regulatory purposes even after account deletion. This may include transaction records required for tax reporting or compliance with applicable laws. However, such retained data will be securely archived and will not be accessible for any other purposes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at [email protected]
By using the EnviableInvest platform, you consent to the collection, use, and processing of your information as described in this Privacy Policy.
Last updated: 8th of April, 2024
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To begin, download the EnviableInvest app from the Google Play Store and complete the sign-up process.
Once registered, engage with our transportation division either online or by visiting one of our offices to purchase your desired automobile asset.
After completing this process, your Drivers Income Payout will be available for seamless withdrawal through the app.
Drivers Income Payout (DIP) is the income generated from transportation services provided by assets such as buses, tricycles, and cars operated by Enviable Transport Ltd. This income is available to you through the EnviableInvest app for easy access.
No, EnviableInvest is designed solely for accessing and withdrawing your Drivers Income Payout, making it convenient for you to receive earnings from assets managed by Enviable Transport Ltd without waiting for manual bank payments.
Once your DIP is credited to your wallet, you can use the app to withdraw funds directly into your local bank account, ensuring a smooth and prompt transfer.
KYC (Know Your Customer) verification is required to validate your identity and ensure compliance with regulatory standards.
Simply upload your KYC documents through the app after signing up to gain full access to the DIP withdrawal feature.
EnviableInvest employs strong security measures, including encryption and secure access controls, to keep your personal and financial information safe.
DIP earnings are generated based on the operational schedule of the assets managed by Enviable Transport Ltd. The app will notify you when payouts are available for withdrawal, allowing you to access your funds conveniently.
There are no fees for using the app or withdrawing your funds. However, your bank may apply standard transaction fees for transfers.
For support, please use the in-app support feature or contact our customer service team for help with any inquiries.
Yes, before completing your KYC verification, you’ll be prompted to review and accept the terms and conditions, which outline EnviableInvest’s services and usage guidelines.